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Laube Imaging Products

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Return Policy

RETURN POLICY

We try to keep information in our website current, however, prices, specifications and availability are subject to change.

NO RETURNS ON THE FOLLOWING;

Printers, monitors, film, ink or any dated product. Please order carefully and all returns are subject to a 15% restocking charge and all returns are handled on a case by case basis.

RETURNS - DEFECTIVE PRODUCTS

Defective returns are in accordance to the manufacturer's return policies. Defective products may be returned for repair or replacement only. Defective returns must be shipped via UPS, FedEx or sent to us prepaid and insured - no COD's or freight collect. If returns are shipped via U.S. Mail - they must be registered return receipt and insured. We will not accept any returns without prior approval and an RMA number

RETURNS - WRONG PRODUCT ORDERED

Once the factory sealed box or package is opened, we cannot accept a return. If you ordered the wrong item, then you must request a return authorization within 30 days of invoice date.

We are not liable if you order the wrong product. Please check your printer manual to make sure the item you are ordering is correct. Returns must be in original packaging and factory sealed. They must be resalable. We reserve the right to charge up to a 15% restocking charge and shipping charges on all returns. Returns must be sent to us prepaid and insured - no COD's or freight collect. To return a package, follow the return instructions given by the return representative. Return the package within 7 days, via prepaid, insured, traceable method to ensure a safe and documented delivery to us. We cannot be responsible for goods lost or damaged in transit to our warehouse. If returns are shipped via U.S. Mail - they must be registered return receipt and insured. Return of defective product is according to the manufacturer's return policies. Special order items are not returnable. We will not accept any returns without prior approval and an RMA number.

WARRANTY

All merchandise is sold with the manufacturer's warranty. No other warranty or guarantee expressed or implied is made. Return of defective product is according to the manufacturer's return policies. We will not accept any returns without prior approval and a RMA number.

We try to keep information in our website current, however, prices, specifications and availability are subject to change.